Debra spoke about how new technologies are being utilised. She has had direct involvment with kids help line's web counselling service, she used this has an example.
Online Counselling Services, providing access by email or direct chat, were created as a response to the emergening trend in today's society. It has been found that young children have more skill and knowledge of the internet and computers than their parents. Today the word 'literate' includes reading and writing but also the term 'computer literate' has also surfaced.
Research conducted has illustrate that due to the impersonal, anonymous nature of the internet youth are more likely seek counselling and assisstance online. Internet is popluar as the children do not have to seek help in a face-to-face situation, they can be safe in their own home, and it has proven to be highly accessible.
It must be realised however that arguments and debates have risen regarding this new form of counselling. People argue:
- lack of personal interaction is a negative.
- Tone and pitch of the child's voice must be examined to understand their mind state and emotions.
It should also be noted that figures, diagrams, drawings have been implemented as a substitute for actual personal contact- allowing the counseller to understand how the child is feeling.
VERY INTERESTING LECTURE!I have been pretty close-minded about the nature of developing technologies and how they are all causing the world to become unnatural. But this lecture showed me how technology can actually be used for a wirthy and rewarding cause.
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